*Please note that it might take up to 72 hours for your reward to be processed. If you have not received your reward by then please feel free to contact us

After you have entered the waiting room, you might see a countdown like this:

This means that the discussion has not yet begun. While you wait for the discussion to start, feel free to play the games on the side, keep the window open in the background, or close the window and come back to the waiting room at a time closer to the scheduled discussion time.

Note: You will not be compensated for waiting in the room BEFORE the discussion is scheduled to start. For instructions on how to earn a reward (partial or full), please see the steps below.

Earning a Partial Reward

After the discussion has begun, you will be required to wait in the waiting room until the moderator invites you in. On this screen, you will see a loading bar which indicates how long you will have to wait until you can earn a partial reward. To ensure we have at least one panelist attending the interview, we sometimes recruit more than one person. If we are unable to interview you, you would still be entitled to partial compensation just for showing up!

Waiting in the Room

As you can see in the screenshot below, the partial reward is displayed next to the text “Reward Value”:

If you would like to leave the waiting room before the bar has reached the end, you will not receive a partial reward for waiting in the room. Upon clicking “Leave Waiting Room,” you will see the following message to confirm that you will not receive the reward value:

If you click “Please leave the waiting room,” you WILL NOT receive your reward and, instead, be taken to the screen below. If did not mean to leave the room, please contact us immediately so that we can help you re-enter the room.

Collecting your Reward

After waiting for the amount of time indicated by the bar, you can click the blue “Collect Reward” button. This will take you to the following screen:

Select your country from the drop-down then select your desired reward. In the example below, we have selected the PayPal reward. Upon selection, the following screen appears:

Clicking “Claim this gift card?” will confirm your request. On the next screen, please enter your email so that we can send you your reward:

Checking “I confirm that my gift-card will be sent to this email” lets us know that the email you entered above is correct. When you have verified that you have entered the correct email address, please press submit. You should then see the following page:

You will receive an email confirming your address. For more information, please see the section below, Redeeming Your Reward.

Earning a Full Reward

After completing a discussion with a moderator, they will send you to the page below to receive your full reward. If you do not see the following screen after a discussion has ended, please contact us so that we can verify that you receive the correct reward amount.

Select your country from the dropdown then select your desired reward. In the example below, we have selected the PayPal reward. Upon selection, the following screen appears:

Clicking “Claim this gift card?” will confirm your request. On the next screen, please enter your email so that we can send you your reward:

Checking “I confirm that my gift-card will be sent to this email” lets us know that the email you entered above is correct. When you have verified that you have entered the correct email address, please press submit. You should then see the following page:

You will receive an email confirming your address. For more information, please see the article How to Redeem Your Reward.

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