Audio/Video Help

Common a/v issues and troubleshooting steps

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9 articles in this collection
Written by Karen, Daniel Ho, and Ingrid Lyublinsky

Editing Full-Recording Machine Transcripts

Have a quick change of phrasing or spelling error in your transcript? Easily edit full-recording transcripts in your recordings page!

Written by Ingrid Lyublinsky
Updated this week

Troubleshooting Common Audio/Video Issues

Written by Karen
Updated over a week ago

Video Freezes or Audio Lags

Written by Karen
Updated over a week ago

Wrong Camera is Selected when Joining a Room

How to switch between camera devices

Written by Daniel Ho
Updated over a week ago

Solution for: "The browser failed to access the microphone or camera"

Another program may be still accessing your microphone or camera or a program that was accessing these device(s) was not shut down cleanly.

Written by Daniel Ho
Updated over a week ago

Echo or Other Audio Feedback

Written by Karen
Updated over a week ago

Allowing Discuss.io to access audio/video in your browser

Can't be seen or heard? It might be because your webcam or microphone are blocked in your browser

Written by Karen
Updated over a week ago

Speakers Work but Headphones Don't

Written by Karen
Updated over a week ago

How to Test your Camera or Microphone

Written by Karen
Updated over a week ago