The whiteboard allows the following file formats to be uploaded into the meeting room:


  • .jpg

  • .jpeg

  • .png


  • .pdf (Portable Document Format, Adobe Acrobat)

  • .doc, .docx (Microsoft Word Document)

  • .ppt, .pptx, .pps, .ppsx (Microsoft PowerPoint Presentation)

  • .odt (Open Document Text Document)

NOTE: We can't display videos embedded in PPT files as well as GIF files. If you want to share videos they must be uploaded separately in the project, if you want to share GIFs with the consumers please use the Screenshare feature.


  • .mp4, .m4v (MPEG-4)

  • .mov (Quicktime)

  • .wmv (Windows Media Video)

File size limit: The current file size limit is 1 GB per file.

Please note that larger files take more time to upload and if your connection is not stable the action may be terminated/broken. If you have trouble when uploading a file or you are unsure whether the file you want to upload is supported please don’t hesitate to contact us

Troubleshooting tips

Custom fonts in documents can cause problems uploading the file. Occasionally other documents might also get corrupted. Saving the file in a different document editor and reuploading onto can fix these issues.

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