The Discuss.io support staff is here to help with any issues you experience during your interview.
The help button is available for the Moderator, Observer, and Translator roles when you have purchased Premier Live Tech Support for your project. This is available as an add-on during your quoting and project setup.
1. Click on the help button on the bottom right of the screen. This will notify a Discuss.io team member to join your session to look into the issue.
2. After you click the button, a confirmation message will appear in the backroom chat. This is not seen by any of the participants in the session.
3. A Discuss.io team member will quickly join and help you out.