If you get a message that says "The Browser failed to access the microphone or camera", this is likely due to another program still accessing the device(s) or a program that was accessing the device(s) was not shut down cleanly.

How to fix it

  1. Please restart the browser and try again.
  2. If step 1 has been completed, then please restart the computer and try again.
  3. Give your browser access to your camera and microphone on our site
  4. If this problem continues to occur, please reach out to us.
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