If you get a message that says "The Browser failed to access the microphone or camera", this is likely due to another program still accessing the device(s) or a program that was accessing the device(s) was not shut down cleanly.
How to fix it
- Please restart the browser and try again.
- If step 1 has been completed, then please restart the computer and try again.
- Give your browser access to your camera and microphone on our site
- If this problem continues to occur, please reach out to us.