If you get a message that says "The Browser failed to access the microphone or camera", this is likely due to another program still accessing the device(s) or a program that was accessing the device(s) was not shut down cleanly.

How to fix it

  1. Please restart the browser and try again.
  2. If step 1 has been completed, then please restart the computer and try again.
  3. If this problem continues to occur, please reach out to us.
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