Find all of our most recent releases here!
Guides to help you launch your project and set up your live sessions.
Account creation, settings and management
Step by step to join a session for all roles in the meeting room
Look here for help completing your tech check, joining a session, claiming your reward or self captures.
Having trouble connecting to the platform? Our troubleshooting collection can help you quickly resolve your problem
Common a/v issues and troubleshooting steps
Meeting room features and phone audio information
Information on our whiteboard and screensharing capabilities
How to add, edit, and use consent forms.
Learn more about our Mobile Screen Sharing abilities.
This collection has valuable information for moderators new to the platform.
Information on using our analytics and insights tools to help you get to better answers, faster
Learn how to share your recordings and highlight reels
Our video and photo survey solution!
Information on how to use our platform when bringing your own respondents
Managing your participants in your project
Send respondents questions and tasks to use those responses in your interviews.
Short explainer videos
Details and troubleshooting for the IT-type folks
Upload your videos to use our Augmented insights analysis, create clips highlight reels, and more.
Information for the partners and service providers